投诉产品质量问题 Dear Customer Service Team, I am writing to lodge a formal complaint about a [product name] I purchased from your store on [date]. When I first used the product, I immediately noticed several issues. The [specific part] of the item was defective. It [describe the defect in detail, e.g., made strange noises, did not function properly]. This has greatly affected my use of the product and caused me a lot of inconvenience. I expected a product of this price to be of high quality, but unfortunately, this has not been the case. I have tried to contact your customer service hotline multiple times, but each time I was either put on hold for an unreasonably long time or transferred to different departments without getting a proper solution. I would like you to take immediate action to address this problem. I request a full refund or a replacement of the defective product as soon as possible. If this issue cannot be resolved satisfactorily, I will have no choice but to consider other options, such as filing a complaint with relevant consumer protection agencies. I hope you can understand my frustration and take steps to resolve this matter promptly. Thank you for your attention. Sincerely, [Your Name] 投诉服务态度问题 Dear Manager, I am a customer who recently visited your establishment, and I am extremely disappointed with the service I received. On [date], I entered your [store/restaurant/hotel name] with high expectations. However, from the moment I walked in, the staff's attitude was less than satisfactory. The receptionist seemed disinterested and unhelpful when I asked for some basic information. When I finally found a staff member to assist me with my order, he was rude and impatient. He interrupted me several times while I was explaining my needs and gave me short, curt answers. To make matters worse, when there was a problem with my order, instead of trying to solve it, the staff started arguing among themselves and blaming each other. No one took responsibility for the situation or offered any solutions to make things right. This kind of service is completely unacceptable. As a customer, I expect to be treated with respect and courtesy. Your staff's behavior has not only spoiled my experience but also made me reluctant to visit your place again. I hope you will take this complaint seriously. I suggest that you conduct training for your staff to improve their service attitude and communication skills. Also, I would like an apology for the unpleasant experience I had. I look forward to hearing from you regarding how you plan to address this issue. Best regards, [Your Name]